UX Writing Samples

Emails, error messages, and alerts

Error message on photo upload

While uploading a photo to a recipe on Allrecipes.com, I noticed the error message needed a little improvement. 

 
error_size.jpg
 

The feedback I gave was:

  • The red exclamation mark symbol and background communicate an error state; starting with “Error submitting” is redundant.

  • “Please submit a smaller photo” is more specific than “Please try again.” It is also consistent with the other error message about photo dimensions (below).

  • The second error message is missing a period at the end of the second sentence.

error_dimensions copy.png

My feedback was implemented in the following sprint. The error messages are now consistent in phrasing and appear with correct punctuation.

Click for a closer look at this message

Click for a closer look at this message

If the submitter’s photo doesn’t meet the criteria, that’s when the error message can specifically request “a smaller photo” or “a larger photo,” so they would know what to do next.

 

Email notifications

While at Allrecipes, I also worked on 2 new emails, described in more detail on this page